Online Booking Defined
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SaaS Software
Private, internal and intra-office appointment books are available.

Add multiple columns to a single appointment book or create multiple appointment books.

Perfect for central reception, dispatch services, franchises, clinics, salons, spas or any organization that wants to integrate online booking into their operating framework.

MyNA can accommodate local, national and international business structures.
Free Trial
It costs nothing to register and preview this online appointment system.

MyNA ranks as the safest and most reliable online booking system anywhere.

Once your setup is complete simply contact support for a free test drive.
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Big Savings!
Most companies charge $20 to $50 PER MONTH for online booking.

This online appointment system will get you in the door for $50 PER YEAR with more options, better features and continuous uptime.
At A Glance

: unlimited appts
: unlimited clients
: add offline clients
: repeating appts
: fast rescheduling
: custom hours
: assign managers
: set IP access
: home pages
: appt calendars
: google maps
: site linking
: member forum
: CSV data backup
: 256-bit SSL
Safe Use
Unlike private home connections, wireless public internet should be considered inherently risky.

Use a VPN encrypted connection when logging into this or any similar service on public wireless internet.
Owner Reviews
This is amazing I love it.
Tammy, TX, USA
This is a real asset to my business. Thank you.
Dorothy, MI, USA
This is excellent! You guys are the best!
Amy, AR, USA
This is a superior product guys. Thank you.
Jeremy, Canada
Thank you very much mates.
Courtney, Australia
This has made a huge difference in our business.
Annie, USA
PayPal Enabled
All B2B transactions use PayPal's secure web site payments standard. Visa Mastercard Amex accepted.
Client billing is available through Paypal after the client books.
Extend Firefox
MyNA quicklinks.xpi will add bookmarks to your browser chrome and will provide faster system navigation.
Install profman.xpi and store client profiles locally. Use it to quickly add client data when entering call-in bookings.
MyNA displays time in the time zone of the business. We recommend Simple Clocks to calculate the time difference across zones.
Login to discuss any of these addons in the business member forum.



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Online Appointment Systems Defined


Online booking in its simplest form is a process whereby a client requests a reservation of service space and service time through the internet.

Service time can be broken down into year, month, day, hour, minute and second. Service space often refers to the room, chair, tanning bed or person who will be performing the service.

A salon, for example, may have several employees or rent space to licensed professionals, and each room or person will represent a percentage of the total service space within that business.

Online booking comes into play when the client is provided with a form which they can use to submit information to that business. The submitted information will include their identity, the service, the service space and the service time. These four variables represent the WHO WHAT WHERE and WHEN of online booking.



There are three distinct types of online booking systems. The simplest is the web form which allows the user to select their service, their service space and their service time. An email message containing that information is then submitted to the business.

A more advanced system involves a connection between the business computer and a database on a remote server. When appointment information is entered locally into the business software, the business will then synchronize the appointment data in their remote database with the appointment data on their local computer. Appointment information in the remote database can then be used to display available service space and service time to their web site visitors.

The third type of online booking system removes the need for local software because it is self contained. It will include a database and an interface which, like local software, organizes the information contained in the database into a visually meaningful arrangement.

Online booking comes into play when the client is provided with a form which they can use to submit information to that business. The submitted information will include their identity, the service, the service space and the service time.



The first system is easy to deploy and these types of services and scripts will often be free. The service space (the WHERE) and the service itself (the WHAT) can be confirmed - i.e. the user knows who they want to perform the service and they know the service they want performed.

The problem with this approach becomes apparent when we realize that the user cannot make an informed choice with respect to service time (the WHEN). With this method the user is not provided with all of the information needed to confirm the appointment through the internet. As a result, this approach requires that the business contact the user with a confirmation because the selected time may or may not be available.

For this reason this method is often referred to as an online booking request. But in addition to the extra time required to process the user's request, the business must also confirm the WHO. There is often no login required with request forms, so the business doesn't initially know if the client is legitimate and actually exists.

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Software based online appointment systems require a capital outlay and they often charge additional fees for the online booking component. This component usually includes room for sign ups and logins, thereby allowing the business to remove any doubt as to the legitimacy of the user who is submitting the information from their web site.

The software company will often provide the business with a ready made database and hosting service as part of the online booking package. Other software companies may provide all of the web pages and database installation files as a self install system which functions independently of the software company's server.

These software systems are genuine online appointment systems because they accurately collect the information regarding WHO, WHAT, WHERE and WHEN. If the online booking component does not collect these four variables from the user then it should be more properly categorized as a glorified appointment request form.

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Self contained types of online booking systems are usually hosted by a service provider. These systems provide everything needed for confirmed online appointments, but they do require a fast and super reliable server that delivers 100% uptime.

The interface that organizes the database information into a comprehensible visual representation of WHO WHAT WHERE and WHEN varies from one system to the next. Some service providers are better at this visual aspect, while other systems can be confusing and require a steeper learning curve. Finally, some of these systems provide each business with the tools for self management while others require administrative supervision.

The business will pay a monthly or yearly subscription fee to compensate for development and bandwidth costs, and these can vary from a few dollars per month to tens of dollars per month, depending on the subscription and service provider's price structure.

A few free downloadable systems are available, but there is no guarantee as to the absolute security of the code, or whether the system will indeed collect the required WHO WHAT WHERE and WHEN for confirmed online bookings. Moreover, every free download script must be scrutinized with a security audit, and requires hosting, installation, configuration and testing on a reliable host.



These are your options. We hope this has been informative and that you decide to get a membership and take a closer look at the online appointment system we have spent years developing and refining. This is a genuine online appointment system, providing you with WHO WHAT WHERE and WHEN.

Let us help you achieve your goal of implementing a successful and professional online booking solution for both you and your clients.