Appointment System Overview
he key to a successful online appointment system
is that it must provide users with an efficient tool set. If your current system
(including email requests) will not let you process confirmed appointments faster
than a phone call then your technology consumes more of your time and fails
the efficiency test.
At MyNA it takes zero seconds
to safely process an online client booking.
Once approved, clients can login and do their own scheduling within the
time-date parameters of the business.
Please note that this system provides both private appointment systems and systems
for online client booking. When clients book online they will see only booked or open
time slots. They will not have access to any information other than their own.
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This system presents structured appointment information in
arrangements. All of the required data for critical scheduling has been well
organized and clearly presented in all three formats.
Choose your own security level by setting your system to private,
private with exclusive network access, or allow only known clients
to book appointments. Finally, you can relax your security settings and
simply require that clients reside in a specific city, district or country.
The image to the right displays the client click stream for those owners who
opt for online client booking. View all of the system interfaces by following
the links at the upper right corner of this page.
The center portion of the navigation bar
displays the selected date, with buttons to move forward and backward one day
at a time. Three mini-calendars at the upper-right will let you open your
appointment book at a specific date.
If you provide online client booking then clients cannot scroll backward
from your current date. They can only view the current date and scroll forward.
The same limitation applies to client month scrolling in the appointment calendar.
Time slots and start times.
One click in an open time slot sets the appointment
start time. Time slots which have passed will display two red dots and cannot be selected.
Past time slots will be marked as such when the page is refreshed. A timer will
automatically refresh the appointment book every 30 minutes.
Time zone adjustments are automatic. Time will always display in the
time zone of the business.
Rows and Columns
Owners can add any number of columns to their
appointment book, with pagination occurring every 6 columns. Columns can be titled
to match the name of an employee or technician or named to reflect a specific service.
Duplicate titles are permitted.
Columns can be hidden from client view and retained for internal use.
Clients will not see nor have access to hidden columns. These columns can be quickly
identified by a green background in
the column title.
Time segmentation down the left side of the appointment book can be set to 15, 20, 30 or
60 minute intervals.
A 360 x 60 pixel banner will appear at the
top of the appointment book and other business related pages. If the owner permits
client booking it will brand their pages and reassure clients they are on
the correct path.
The Upper Mini-Calendars
The appointment book will display three mini-calendars
at the upper right corner. These mini-calendars float across dates in unison and display the previous month, the current month and the following month.
The day numbers in each mini-calendar are active links and will move the
appointment book to the selected date. The appointment book will initially open at the
current date, relative to the business time zone.
The hours of operation, including lunch breaks and
partial days, can be set for each day of the week. These weekly hours can then be
overridden for any day of the year.
If the business is closed for an entire day then your custom CLOSED message
will replace the appointment book for that date.
The Upper Tabs
The upper tabs are self explanatory and display
according to the member's status. These include links to
the control center, the business web site, a link to paginate to the next eight
columns, a help link and a log out link.
Icons located at the top-left of the appointment book and appointment calendar
provide quick visual links to the most important pages.
These pages include the appointment book and appointment calendar,
the business contact form, the business web site and the user's
private appointment center.